Fimrware is a software that controls your dbell hardware. Please keep this updated as we patch changes frequently.
Firmware update method:
You can update dbell doorbell and camera firmware from a) app b) browser
Updating dbell doorbell Firmware from the app:
How to get to this page:
- Press the "Settings" - 4 sqaure
- Select "Advanced Settings"
- Select "Firmware."
- Select Download and install
Firmware Update: You can update your firmware easily by pressing "Download and Install." A firmware will not change if you factory reset the dbell. This option won't be visible to you if you have latest firmware installed.
Download and Install: Tapping on this button will update your firmware version.
Installed ver.: This shows your currently installed version of your firmware on this dbell.
Firmware update issue:
If you have issues updating firmware, check your wifi signal strength. Your wifi signal strength should be 50% or higher. Or connect via Ethernet cable to update firmware.
You can also try updating firmware from browser interface.
If you can't update firmware at all - we recommend Reset dbell and then try again.
If you tried all methods and still unable to update firmware - send us a message.
Updating dbell doorbell firmware from the browser:
- Login to device using your favorite browser
- Select Wrench
- User & device manager
- Maintain
- Select "Upgrade Device Firmware"
For camera you can update firmware only from the app.
Updating dbell PTZ camera firmware from the browser:
- Login to device using your favorite browser
- Click Settings Tab
- Click System
- Click Initialize
- Select update firmware
- Click Upgrade
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