Is a software that controls your dbell. Please make sure to always keep this up to day as we patch changes frequently.
Firmware update method:
You can update dbell doorbell firmware from a) app b) browser
For camera firmware you can update only from the app.
Updating dbell doorbell Firmware from the app:
How to get to this page:
1. Choose the dbell you'd like and press the "Setup" which is indicated by a gear symbol on the right side in the main menu page.
2. Select "Advanced Settings."
3. Select "Firmware."
Firmware Update: You can update your firmware easily by pressing "Download and Install." A firmware will not change if you factory reset the dbell. This option won't be visible to you if you have latest firmware installed.
Download and Install: Tapping on this button will update your firmware version.
Installed ver.: This shows your currently installed version of your firmware on this dbell.
Firmware update issue:
If you have issues updating firmware, check your wifi signal strength. Your wifi signal strength should be 50% or higher. Or connect via Ethernet cable to update firmware.
You can also try updating firmware from browser interface.
If you can't update firmware at all - we recommend Reset dbell and then try again.
If you tried all methods and still unable to update firmware - send us a message.
Updating Firmware from browser:
- Login to device using your favorite browser
- Select Wrench
- User & device manager
- Select "Upgrade Device Firmware"
For camera you can update firmware only from the app.