- Connect camera to the network using ethernet cable
- Login to the camera via a web browser, you can find the camera IP from your dbell app.
- Go to Settings--->Network--->Wireless
- Check to see if you have the following invalid characters in your Wi-Fi password:
& =’ “ \ % +.
5. Re-confirm Wi-Fi password is correct and invalid characters are not present.
6. Confirm wireless is enabled in the camera
7. Camera supports only 2.4GHz Wi-Fi band, incompatible with 5GHz Wi-Fi band.