What can I do if my dbell camera is not working properly?

1. Hard Reset the dbell camera
2. Do app setup the camera again.

To make sure your dbell is installed correctly, make sure that:

• your Internet connection is working
• your router’s wireless is turned on
• your router supports UPnP®
• your mobile device is connected to a network
• camera have a working Internet connection

If your camera is still not working, check your router.