What kind of doorbell currently do you have?
Is your existing Doorbell is just a small faceplate without wires?
Then it is a Wireless doorbell. Wireless doorbell operates using batteries. To replace wireless doorbell with dbell, you will need to arrange power to the doorbell location.
- If you purchase dbell, you may receive power adapter to provide power to the dbell using the supplied adapter for a short distance. Some model doesn't include a power adapter.
- or you can purchase wired doorbell transformer 16V 10VA to provide power to dbell. If you don't have any existing wiring you will need to run cable from inside your home to the doorbell location. You may consult your electrician or smart home installers to do it for you.
Is your existing wired doorbell operational?
If your existing doorbell is not operational, you may have to troubleshoot the reason why it is not working. Is it defective transformer or broken wire or breaker panel has been turned off? You may need to call an electrician to determine the cause of defect and find a solution.
Do you need a new wired doorbell transformer?
If you do, you can purchase one from a local home improvement store a 16V 10VA WIRED DOORBELL TRANSFORMER to supply power to the dbell video doorbell.
Is your Wi-Fi signal strength good enough to reach your front door?
The performance of a Wi-Fi wireless network connection depends greatly on radio signal strength. Distance between the wireless access point or Router and device, the signal strength in each direction determines the data rate available on that link, not the download/upload speed you have. Wi-Fi signal strength and your upload/download speed are completely two different parameters. You can have highest upload/download speed but if your Wi-Fi signal strength is weak, meaning router or WAP cannot simply broadcast a good WiFi signal, it’s probably a good idea to consider employing Wi-Fi extender.
signal is usually measured in dBm. dBm is the power ratio in decibels of the radio power per one milliwatt. A signal of -50dBm is OK, and -60dBm is poor and -80dBm is useless.
How to check Wi-Fi signal strength:
Any mobile device that is internet capable can show you the strength of the Wi-Fi network in range.
Best option is to download a free app like Wifi Analyzer for Android, which shows the Wi-Fi strength visually.
All you have to do is, take your Android device to the location where you are planning to install the new dbell.
For iOS devices you don't have great choices, but on an iPhone, in the Settings app, just go to Wi-Fi to see the Wi-Fi strength of the network you’re on. See how many signal bars you have.
Solution? Easy fix, go to your nearest electronics store and purchase a Wi-Fi signal booster or order from us.